Question 1

What makes Shams Global Systems one of the top investment and forex trading firms in Dubai?

Accepted Answer

Shams Global Systems (ShamsGS) is recognized among the top investment and forex trading firms in Dubai because we provide client-controlled algorithmic trading solutions. Unlike traditional firms that pool client capital, ShamsGS provides licensed AI software that executes trades directly inside your own regulated broker account. Your funds remain 100% in your name and control, ensuring maximum security, safety, and transparency.

Question 2

What is the refund policy for ShamsGS AI trading licenses?

Accepted Answer

ShamsGS offers a client-friendly 7-day full refund policy on all annual AI trading licenses. If you are not completely satisfied with the software's performance or features, you can contact support@shamsgs.com within 7 days of purchase for a 100% money-back guarantee, no questions asked.

Question 3

Are my trading funds safe with Shams Global Systems?

Accepted Answer

Yes. Your capital is deposited directly with regulated, top-tier forex brokers (such as ADSS, Pepperstone, etc.) in accounts owned solely by you. ShamsGS never handles, manages, or has access to your trading funds; we only license our advanced Expert Advisor software to run on your MetaTrader 5 (MT5) platform.

Question 4

How does automated forex trading with ShamsGS work?

Accepted Answer

Our AI-powered Expert Advisors (EAs) deploy advanced algorithms on the MetaTrader 5 (MT5) platform to monitor currency markets 24/7. It executes trades in milliseconds, capitalizing on high-probability opportunities without human emotion, fear, or greed, based on your selected strategy (FAST, SLOW, MODERATE, or HEADING).

Question 5

Where is ShamsGS physically located in Dubai?

Accepted Answer

The Shams Global Systems headquarters is located at Office No-1801-18, 18th Floor, Ontario Tower, Business Bay, Dubai, UAE. We welcome clients for consultations and setups.

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